Terms of Service — Veloda Live

Last updated: November 7, 2026

Version 1.0 — October 29, 2026

The Arabic text is the main text for consumers in Egypt. For other readers, the English version prevails over translations.

These Terms govern your use of Veloda Live. By starting the free trial or buying a licence, you agree to them.

What Veloda Live is

Veloda Live is a Windows program for live video switching, with its own video engine. It runs on your own PC. The web panel, a phone browser and the Android app are remote controls for the program on your PC.

Who we are

Veloda Live is sold by Veloda. Contact: [email protected], or WhatsApp or Telegram.

Seller (trade name): Veloda Software Store (متجر فيلودا للبرمجيات)

Trial and subscription

Every new PC and email address gets a 60-day free trial with all features, once per PC and once per email. After that, a licence is a subscription: 500 EGP a month or 4,500 EGP a year (fixed prices in Egyptian pounds), or 19 USD a month or 149 USD a year for customers abroad. A lifetime licence is not sold; it exists only as a gift given by the owner.

In Egypt you pay by InstaPay or Vodafone Cash. Abroad you pay by card through Lemon Squeezy, when it is available. We may change prices for future periods; a period already paid for is not affected. See the Refund Policy.

Trial rules

The 60-day trial includes every feature, needs no payment, and ends by itself: nothing is charged when it ends. It is given once per PC and once per email address. Starting it needs your electronic acceptance of these Terms and consent to use your email address for the trial (see the Privacy Policy).

Prices

The price you pay is the price shown at the time of purchase. Prices in Egyptian pounds are fixed. Taxes are included in the price where any apply.

No automatic renewal

Payment is made by hand, so nothing renews and nothing is ever charged automatically. When the paid period ends, the licence simply ends, after a 7-day grace period.

How to cancel

There is nothing to cancel: stop paying and the licence ends at the end of the paid period.

When a licence ends

A show that is live keeps running; the licence never interrupts it. The next time the program is started, it asks you to renew.

One PC per licence

A licence works on one Windows PC. If you change your PC, write to us and the owner can approve moving the licence, up to 3 times a year. The web panel, the phone browser and the Android app are only remote controls; they are not counted as devices.

Licence checks

The program must reach our server at least once every 14 days to check the licence, during the trial and on a paid licence. A show that is live is never interrupted by the licence: a check never cuts the stream, the output or the program while it is running.

Updates

The program installs an update only if it carries our digital signature.

Your use

You may use Veloda Live for personal and professional work, as the licensee. You may not resell it, share or publish your licence key, or reverse engineer the program to bypass the licence.

Third-party software and your broadcasts

Veloda Live includes free third-party software under its own licences, such as FFmpeg (GNU LGPL version 3); their licence notices come with the program, and the FFmpeg source code is offered on the FFmpeg source page. Those licences are not limited by these terms. You are responsible for the rights to everything you broadcast, and for the rules of the platform you stream to.

Availability

Veloda Live is provided "as is" and "as available". We aim for it to work reliably but do not guarantee that it will be uninterrupted or free of errors.

Limitation of liability

To the extent the law allows, Veloda and its developer are not liable for indirect, incidental or consequential damages, including a lost broadcast or lost income. Our total liability is limited to the amount you paid for the licence.

Refund and right of withdrawal

You can ask for a full refund within 14 days of purchase, for any reason and without conditions. This also covers the right of withdrawal of consumers in the European Union. Details are in the Refund Policy. Our 14-day refund meets or exceeds the 14-day right under Egypt's Consumer Protection Law No. 181 of 2018, and it applies to every buyer in every country.

Electronic acceptance

You accept these Terms electronically, by ticking the box before you buy or before you start the trial. We record the acceptance, with its time and the version of the Terms, as evidence. Electronic records and signatures are treated under Egypt's Electronic Signature Law No. 15 of 2004.

Governing law

These Terms are governed by the laws of the Arab Republic of Egypt.

Changes to these Terms

We may update these Terms from time to time. Continuing to use the program after a change means you accept the updated Terms.

Contact

Questions about these Terms? Email [email protected], or write to us on WhatsApp or Telegram.